1. Introduction
We ("we," "us," or "our") are committed to protecting the privacy of users of our mobile application, ShokApp ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App, in compliance with the EU General Data Protection Regulation (GDPR) and App Store requirements.
By downloading or using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Data we collect
2.1 Functional data
We collect only the data that you knowingly provide or that is generated as part of your actions within the App, strictly for functional purposes, including:
- User inputs and content (e.g., text entries, preferences, settings).
- In-app activity data (e.g., timestamps of actions, feature usage logs).
2.2 No third-party data sharing
We do not share, sell, or disclose any of your data to third-party advertisers, analytics services, or other external parties.
3. Purpose of processing
We process your data solely to:
- Provide, operate, and maintain the App's core functionality.
- Improve, personalize, and enhance your user experience.
- Troubleshoot and fix bugs.
4. Legal basis for processing
Under the GDPR, our legal bases for processing your data are:
- Performance of a contract: to fulfill our commitments under the App's Terms of Service.
- Legitimate interests: to ensure the App functions as intended and to improve its performance.
5. Data storage, retention, and deletion
5.1 Storage location
All data is stored securely on our private servers, housed in EU-based data centres with appropriate technical and organizational safeguards.
5.2 Account deletion & data retention
- Upon deleting your account, we retain your personal data for 14 days to allow for account restoration if you change your mind.
- After 14 days, we permanently delete all personal data pertaining to your account.
- Exception: Content you generated (e.g., comments, posts, notifications) is retained indefinitely to preserve the App's functionality for other users.
6. Your GDPR rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access: obtain a copy of the data we hold about you.
- Right to rectification: request correction of inaccurate or incomplete data.
- Right to erasure: request deletion of your personal data (subject to the 14-day retention period above).
- Right to restriction of processing: ask us to limit how we use your data.
- Right to data portability: receive your data in a structured, commonly used format.
- Right to object: object to our processing of your data under certain circumstances.
To exercise any of these rights, please contact us at the address in Section 10. We will respond within one month, in accordance with GDPR.
7. Children's privacy
Our App is not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us and we will promptly delete it.
8. Security measures
We implement appropriate technical and organizational measures to protect your personal data, including encryption of data in transit, robust access controls on our servers, and regular security assessments to help ensure data integrity and confidentiality.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top. We encourage you to review this policy periodically.
